What do I do if I can’t log into my account?
If you’re unable to log into your account with your usual credentials for any reason at all, click on the...
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Account
Information about accessing your account, managing your account, and changing plans.
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How do I cancel my subscription?
You can cancel your account under Settings -> Subscription. There’s a cancel button at the bottom: How to cancel your... -
What happens when an account is deleted?
After 90 days, accounts are automatically deleted. This includes expired trials and cancelled paid accounts. If you would like to... -
Can I change plans?
You can indeed! Changing plans up or down is an incredibly simple process and is done by going into the... -
What happens to the money I’ve already paid when I change plans?
When you change your plan, the rate is charged pro-rata. In short, this means you can change your plan at... -
Why can’t I select the plan I want?
Trying to select a plan but seeing a greyed-out button followed by this message under the plan you want? Unfortunately,... -
How do I cancel my trial?
If you are on a trial, there is no need to cancel anything as your account will automatically expire at... -
Will I be charged after my free trial expires?
Nope 🙂 . In order to be charged, you’d have to enter your credit card details so, unless you choose... -
Can my free trial be extended?
It sure can! If you feel you haven’t had the chance to enjoy Content Snare properly yet, we’d be more... -
Can I change the language of my account?
Whilst English, French, German, and Spanish are the only application languages currently available within the locale settings, there are several...