What is an email template? The term email templates refers to the emails that are sent by your reminder schedules (these can also be known as...
How do I edit an email template? First, to access your email templates, click on the Reminders tab at the top. If you’re unsure which email is...
How do I resend an email to a client? You’ll be happy to know that this is a super easy process 🙂 If ever you fear that your client...
What is a reminder schedule? A reminder schedule is a set of rules that tell Content Snare when and under what circumstances to send emails...
How do I create my own reminder schedule? When you create a request, you choose the reminder schedule that goes with it. So, for example, for a client...
How do I assign a reminder schedule to a request? When publishing a request, you can choose the reminder schedule you’d like to use from the drop-down. You can also select...
How do I stop receiving field completion notification emails? If you’d like to opt out of being notified when your client completes a field, head over to Settings, which can...
What is the calendar view? The calendar view, accessible by clicking calendar within the top bar, is where you can view: Request start & end...
How do I create advanced email templates? Note: This is an advanced article! Advanced customers can take greater control over the email templates in Content Snare. We...